Pricing
Simple, transparent flat-rate pricing
No per-seat surprises. No hidden modules. Scale your team without watching costs multiply.
Starter
Everything you need to get started
$499 /mo
Billed annually
✓ 2 CSM seats
✓ Up to 25 accounts
14-day free trial · No credit card
Most popular
Growth
For teams ready to scale
$999 /mo
Billed annually
✓ 5 CSM seats
✓ Up to 75 accounts
14-day free trial · No credit card
Best value
Pro
AI-powered CS at full power
$1999 /mo
Billed annually
✓ 10 CSM seats
✓ Unlimited accounts
14-day free trial · No credit card
Enterprise
Custom for large teams
Custom
Talk to us about your team size
✓ Unlimited seats
✓ Unlimited accounts
Full comparison
What's included at each tier
Every feature across all tiers. Scroll to compare.
Inline editing everywhere
Health scoring
NPS only
Auto-computed
Auto-computed
Custom signals
Partners / VAR module
Add-on +$300/mo
Partner renewal emails
Add-on
Team + ARR Waterfall tabs
At-Risk + Pulse + Activity tabs
Built-in playbooks
3 max
10 max
Unlimited
Unlimited
Manual playbook execution
AI Playbook Builder
Add-on
Trigger-based automation(Health drops, renewals, NPS)
MentatAI chat assistant
Add-on +$500/mo
Meeting Intelligence
Add-on
Pre-meeting AI brief
Add-on
Win-Wire deal announcements
Add-on
Team roles (Admin + Member)
Salesforce / HubSpot migration
Salesforce live sync
Add-on +$400/mo
Onboarding
Self-serve
Guided call
White glove
Custom impl.
Add-ons
Extend your plan
Available on Growth and above. Cancel anytime.
MentatAI Full Suite
Meeting intel, AI briefing, Win-Wire, email drafting, playbook builder
Partner / VAR module
Partner management, renewal email workflow, margin calculator
Additional CSM seat
Beyond your plan limit
Priority support upgrade
2hr SLA, dedicated Slack channel
Salesforce live sync
Real-time two-way sync with Salesforce
FAQ
Common questions
What counts as a CSM seat?+
Can I change tiers later?+
What happens if I exceed my account limit?+
Is the 14-day trial the full product?+
How does migration from Salesforce or HubSpot work?+
Do you offer discounts for nonprofits or startups?+
Get started
Try Mentat free for 14 days
Full Pro access. No credit card. Salesforce migration included. Live in 10 minutes.
14-day free trial · No credit card required · Migration included